Shipping policy
Shipping Policy
Thank you for shopping with The Peekapoo Sisters™.
All products are made to order through our print-on-demand production partners. Because each item is created especially for you after your order is placed, processing and shipping times may vary slightly depending on product type, order volume, and destination.
Processing Times
Most orders are processed within:
- 2–7 business days for apparel and accessories
- 2–5 business days for mugs, stickers, and smaller items
During holidays, launches, or high-volume periods, processing times may be longer.
Shipping Times
Estimated standard shipping times:
- United States: 3–8 business days
- International: 7–21 business days
Shipping estimates are not guaranteed and may vary due to carrier delays, customs processing, weather conditions, or other factors outside our control.
Tracking Information
Once your order ships, you will receive a shipping confirmation email with tracking information if available.
Multiple Items
Some items may ship separately depending on the products ordered and fulfillment location.
Incorrect Addresses
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost, Delayed, or Damaged Packages
If your package arrives damaged or if you experience an issue with delivery, please contact us at:
peekapoosisters@gmail.com
Please include:
- Your order number
- A description of the issue
- Photos if applicable
We will do our best to assist you.