Shipping policy

Shipping Policy

Thank you for shopping with The Peekapoo Sisters™.

All products are made to order through our print-on-demand production partners. Because each item is created especially for you after your order is placed, processing and shipping times may vary slightly depending on product type, order volume, and destination.

Processing Times

Most orders are processed within:

  • 2–7 business days for apparel and accessories
  • 2–5 business days for mugs, stickers, and smaller items

During holidays, launches, or high-volume periods, processing times may be longer.

Shipping Times

Estimated standard shipping times:

  • United States: 3–8 business days
  • International: 7–21 business days

Shipping estimates are not guaranteed and may vary due to carrier delays, customs processing, weather conditions, or other factors outside our control.

Tracking Information

Once your order ships, you will receive a shipping confirmation email with tracking information if available.

Multiple Items

Some items may ship separately depending on the products ordered and fulfillment location.

Incorrect Addresses

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost, Delayed, or Damaged Packages

If your package arrives damaged or if you experience an issue with delivery, please contact us at:
peekapoosisters@gmail.com

Please include:

  • Your order number
  • A description of the issue
  • Photos if applicable

We will do our best to assist you.